1. Information on the collection of personal data

The protection of your personal data collected, processed and used during your visit to our website is an important concern for us. Your data will be processed only in accordance with statutory provisions. This privacy policy provides you with information on what data is collected during your visit to our website and how this data is used:


a. Collection and processing of data

Every time our website is accessed or a file stored on the website is retrieved, this information is logged. The information is stored for internal system-related and statistical purposes. The following information is logged: name of the file accessed, date and time of access, volume of data transferred, notification of successful retrieval, web browser and requesting domain.

The IP addresses of the computers requesting the files are also logged.

(The legal basis is provided by Art. 6(1)(f) GDPR.)

Further personal data is recorded only if you provide this information voluntarily, such as when making a request via our contact form.

We use a double opt-in procedure for registrations to our newsletter. Using this system, you sign up by first entering your first and last name plus a valid email address. We then send you an email with a link for confirmation. Your account with us is only approved once you have confirmed your registration.


b. Use and disclosure of personal data

Where you have provided us with personal data, we will use this data only to respond to your requests, to fulfil contracts concluded with you and for the purposes of technical administration.

Your personal data will be passed on to third parties or otherwise transmitted only if this is necessary to fulfil the contract (e.g. transferring order details to suppliers), if this is necessary for billing purposes or if you have provided your consent. You are entitled to withdraw your consent with future effect at any time.

Personal data that has been stored will be deleted if you withdraw your consent to storage, if knowledge of this data is no longer required for the purpose for which the data was stored, or if storage of said data is prohibited for other legal reasons.


c. If you have provided consent for the processing of your data, you may withdraw this consent at any time. Such a withdrawal affects the legitimacy of processing your personal data once you have notified us of this withdrawal.


d. If we process your personal data based on the balance of interests, you may object to the processing. In particular, this is the case if the processing is not required to fulfil a contract with you, as described by us in each case in the following description of functions. Should you make such an objection, we ask you to specify the reasons for which we should not process your personal data in this way. In the case of a reasoned objection by you, we will examine the situation and then either cease or adjust the data processing, or explain the compelling legitimate grounds on which we will continue to process this data.


e.You may object to the processing of your personal data for the purposes of advertising and data analysis at any time. You can send your objection to advertising using the contact details provided under point f below.


f. The controller within the meaning of Art. 4(7) GDPR is:

Hahnemühle FineArt GmbH
Hahnestrasse 5
37586 Dassel
Contact person: Detlev Kramer
Telephone: +49 5561 791 305
Email: detlev.kramer@hahnemuehle.com
Website: www.hahnemuehle.com


g. The name and address of the data protection officer can be found at the end of this policy.


2. Your rights

a. You have the following rights with regard to personal data concerning you:

  • Right of access
  • Right to rectification or erasure
  • Right to restriction of processing
  • Right to object to processing
  • Right to data portability.


b. You also have the right to lodge a complaint with a supervisory authority responsible for data protection regarding our processing of your personal data.


3. Cookies

Cookies are small text files that are sent to your browser when you visit certain web pages. Information is stored in this text, such as information on your country of origin or browser language. Cookies make web pages more user-friendly and enable fast and efficient browsing. They do not harm your device and do not contain any confidential data such as your email address or payment details.

By using our website, you agree in principle to our use of cookies.


Disabling cookies

Most browsers allow you to manage the use of cookies. You can do this by adjusting the settings. Often, it is even possible to set up rules for cookies on individual websites. If you have any questions, please contact the developer of your browser. If you choose not to accept cookies, this may restrict your use of the website.


4. External links

To optimise the information available to you, our site includes links to third-party sites. These include links to our pages on Facebook, Twitter, Instagram, YouTube and Google+. In case these external links are not clearly identifiable as such, we would like to point out that these are external links. We have no control over the content and design of these pages from other providers and you should therefore refer to their privacy policies. The guarantees provided in this privacy policy do not apply to these external sites.


5. Security

We implement technical and organisational security measures in accordance with the state of the art to protect your data provided to us against accidental or deliberate manipulation, loss, destruction or access by unauthorised persons. For example, the data that you enter in the contact form is transferred to us in encrypted form. Our security measures are continuously updated in line with technological advances.



By implementing technical and organisational measures, we do everything we can to store your personal data in such a way that it cannot be accessed by third parties. We cannot completely guarantee that data will be secure when communicating by email, so we recommend sending confidential information by post.


6. Right of access

Upon written request, we will be happy to provide you with information on the data stored about you. To request this information, please contact the person named under point 1 f. or our data protection officer:

Dipl.-Ing. Jörg Hagen
Veilchenweg 6a
30989 Gehrden
Telephone: +49 5108 9090112
Fax: +49 5108 642907
Email: hagen(at)jhcon.de